In the past, everyone used to travel by public transport, but nowadays new cab services are coming up day by day. It has become difficult for us to choose an appropriate and reliable cab service. Flat Rate Cabs prioritises safety and comfort as the major attributes of their cab service. The growth of the business is determined by the bond between the customer and the company. Flat rate cabs in Fort Saskatchewan try to improve consumer concerns by resolving all of the issues that are occurring in the services. Positive feedback is important for the further growth of the business.
We allow every customer to communicate by telephone numbers, social media handles, or website forms. This builds trust towards the cab service. Regarding any feedback, we have our team that will handle and respond to all of the feedback. We will provide a quick response after analysing your feedback. Our CSR will thoroughly examine all of the major issues and try to solve them.
Our company has auto-generative response technology, which allows us to respond to your complaints easily. Our technology will listen to all of the complaints and provide a viable solution for them. Every time a customer files a complaint, it is necessary to provide us with details like the date, place and the specific driver of the car. Your details will help us to take strict action against them so that it may not happen to anyone else.
After you give us the details, flat rate cabs in Fort Saskatchewan will ensure a proper investigation of the incident. We will match all the key factors: the documentation and the driver; verify the date, place and time. We will use all the resources that can help in the investigation, like CCTV or asking the nearby people. Our company will provide you with updates about all of the progress in the investigation to build a sense of belief in you about the company’s assistance and policy in such cases.
It is our company’s policy that we will look into your feedback and try to resolve the problem as soon as possible. You can file a complaint about everything, whether it is about the driver, the car, or the cleanliness of the car. Flat Rate Cabs will provide solutions for all of your cab-related problems.